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How and when to pay?

All you have to pay online is the booking fee. The rest (the rent fee) will need to be paid directly to the property owner depending on the particular conditions specified on the tab of the apartment...

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What is the difference between the booking fee, the rent fee, and the total fee?

The booking fee is what you pay instantly to book your reservation on the webpage of Only-apartments. With this payment, the dates for that property are blocked and your reservation is guaranteed. You...

View Article

What happens if I book an apartment online and when I arrive I do not like it?

Our properties undergo a quality process and our objective is that all the information included on the properties sections is accurate and 100% fit to reality. Nevertheless, if you find any damage or...

View Article

What happens if I have to change or cancel my reservation?

In this case, take a look at our Terms and conditions. Here you will find our Cancellation and no-show policy, our Refund policy and our Amendment policy. With all this information, enter or create an...

View Article

I tried to make a reservation, but there are no apartments available. What do...

It may be that we do not have any available apartments in that area, for those dates, and for the number of people, or that: The minimum stay indicated for the property owners in that area and for the...

View Article


How will I receive the confirmation of the reservation and the keys?

The confirmation of the reservation will be sent to your email with the email address that you have included in the process of booking the property. In this confirmation you will receive: The exact...

View Article

How do I receive the invoice of my reservation?

The invoice can be found at My Only-apartments, our area for clients. All you have to do is create an account and manage your reservations from there.

View Article

I have paid the reservation. Do I need to pay anything else before arriving...

When you book an apartment, what you pay is the booking fee, which guarantees the property is reserved for you. You still have not paid the rent fee. Most of the properties we offer in our site require...

View Article


Is the booking system and payment safe?

Only-apartments uses the best security certificates to ensure all payments. You have all the information here.

View Article


Do the properties supply linens and towels?

Almost all the properties include linens and towels, but in case they are not available, it will be specified in the equipment section of the property. If you have any doubt, write us at...

View Article

How and when to pay?

All you have to pay online is the booking fee. The rest (the rent fee) will need to be paid directly to the property owner depending on the particular conditions specified on the tab of the apartment...

View Article

What is the difference between the booking fee, the rent fee, and the total fee?

The booking fee is what you pay instantly to book your reservation on the webpage of Only-apartments. With this payment, the dates for that property are blocked and your reservation is guaranteed. You...

View Article

What happens if I book an apartment online and when I arrive I do not like it?

Our properties undergo a quality process and our objective is that all the information included on the properties sections is accurate and 100% fit to reality. Nevertheless, if you find any damage or...

View Article


What happens if I have to change or cancel my reservation?

In this case, take a look at our Terms and conditions. Here you will find our Cancellation and no-show policy, our Refund policy and our Amendment policy. With all this information, enter or create an...

View Article

I tried to make a reservation, but there are no apartments available. What do...

It may be that we do not have any available apartments in that area, for those dates, and for the number of people, or that: The minimum stay indicated for the property owners in that area and for the...

View Article


How will I receive the confirmation of the reservation and the keys?

The confirmation of the reservation will be sent to your email with the email address that you have included in the process of booking the property. In this confirmation you will receive: The exact...

View Article

How do I receive the invoice of my reservation?

The invoice can be found at My Only-apartments, our area for clients. All you have to do is create an account and manage your reservations from there.

View Article


I have paid the reservation. Do I need to pay anything else before arriving...

When you book an apartment, what you pay is the booking fee, which guarantees the property is reserved for you. You still have not paid the rent fee. Most of the properties we offer in our site require...

View Article

Is the booking system and payment safe?

Only-apartments uses the best security certificates to ensure all payments. You have all the information here.

View Article

Do the properties supply linens and towels?

Almost all the properties include linens and towels, but in case they are not available, it will be specified in the equipment section of the property. If you have any doubt, write us at...

View Article
Browsing all 24 articles
Browse latest View live